Has someone used your name, your ID or your accounts to take out loans, open phone lines, shop online or set up fake profiles? Is the bank or the phone company insisting it was you? You need an expert report that reconstructs how the identity theft happened, what digital trail it left and proves that those transactions were not yours. And that stands up in court.

Laptop showing code during an identity theft investigation

How we can help

  • Loans and credit in your name: lenders or banks chasing you for debts you never signed.
  • Bank fraud and phishing: transfers, card payments or online banking logins you do not recognise, and the bank refuses to refund you.
  • SIM swap fraud: someone gets hold of your mobile number and uses it to receive your bank’s security codes.
  • Fake social media profiles: accounts using your photos or name to scam people, insult others or damage your reputation.
  • Hacked email, WhatsApp or social media: who got in, from where, when and what they did with your accounts.
  • Energy, phone or online shopping contracts set up with your details without your consent.
  • Being listed on debtor databases because of debts that stem from identity theft.
  • Businesses impersonated: fake invoices or changed bank details in emails to clients and suppliers.
Bank card and keyboard, identity fraud

Identity Theft Investigation Expert across the province of Ávila

We work for individuals, lawyers and businesses all over the province of Ávila, from the city to Arévalo, Las Navas del Marqués or the Tiétar Valley. Almost everything is done remotely: you send us the device, the screenshots or the documents, and we tell you how to do it without the evidence losing its validity. Cases go to the courts of Ávila, Arenas de San Pedro, Arévalo or Piedrahíta, depending on where the case is.

How we work

  1. You send us the documents by email or WhatsApp: police report if there is one, statements, demand letters, screenshots, suspicious emails and messages.
  2. We review them and send you a fixed, written, no-obligation quote.
  3. Technical analysis, remotely whenever possible: verification of phones, WhatsApp, emails, account logins and social media, with a proper chain of custody for the evidence. If a device needs to be examined in person, we do it anywhere in the province of Ávila.
  4. Expert report: clear and signed, setting out how the identity theft happened, what evidence proves it and which transactions are not yours.
  5. Court ratification: we defend the report before the judge, whether in a civil claim against the bank or in criminal proceedings.

Why choose us

  • Court experts with trial experience: we write the report with what the judge needs to read in mind.
  • Specialist collaborators when the case calls for it: we bring in the technical profile each matter needs.
  • Plain language: we explain the technical side so that your lawyer, the judge and the other party can follow it.
  • Everything in writing: fixed, no-obligation quote and a reply the same day.

What we need to give you a quote

  • What happened and when you found out.
  • Which accounts, transactions or profiles are affected, and where you live (in the province of Ávila or elsewhere).
  • Whether you have already reported it to the police or complained to the bank, and whether there are court proceedings with a deadline.
  • Whether you have a lawyer.

Frequently asked questions

How long does the report take? It depends on how much evidence needs to be analysed. We give you the date in the quote, and if there is a court deadline, we work to it.

Do I have to go anywhere? No. Everything is done by email or WhatsApp, and most of the analysis is carried out remotely, whether you live in the city of Ávila or anywhere else in the province.

Can the report be used to claim from the bank? Yes. It is often enough to get a refund without going to court, and if not, it is key evidence in the proceedings.

What should I do in the meantime? Do not delete messages, emails or screenshots, do not reset your phone and keep everything you have. The sooner it is analysed, the more of the trail survives. It is best not to wait.

Send us a short description of what happened and any screenshots you have by WhatsApp or to info@peritosjudicialesavila.com and we will reply the same day.